FAQs • Colby • CivicEngage

What should I do if I get pulled over by a patrol officer?: When safe, pull to the right side of the road and stop in a safe location. Wait for the officer to contact you. He/she will likely ask for your driver’s license, registration, and proof of insurance. If there is anything in your vehicle that could be considered a threat to the officer, let them know. Never exit the vehicle unless directed by the officer.

▼
Police

1. Can I schedule a tour of your facility?: Yes, just call the administration line at 785-460-4460.

2. Will an Officer speak to my civic group?: Yes. Please contact the Chief of Police at 785-460-4460 to have an officer scheduled for your event. Please call at least 2 weeks in advance.

3. Does my dog need a license or a rabies vaccination in Colby?: You can purchase your dog license at the Colby City Building at 585 N. Franklin. The Colby Animal Clinic will provide the vaccinations and tags for rabies.

4. How do I obtain a dog license?: You can purchase your dog license at the Colby City Building at 585 N. Franklin. The Colby Animal Clinic will provide the vaccinations and tags for rabies.

5. Can my dog run unleashed in Colby?: Dogs cannot run loose in Colby. All dogs in public areas within the City of Colby must be leashed at all times.

6. What happens when I call 9-1-1?: You will reach the dispatch center. If you are calling from a landline, the dispatch center will receive a screen showing the number you are calling from, the address, and the name associated with that phone number. The dispatcher will confirm that information to eliminate any errors.

7. What do I say when I call 9-1-1 from a landline at a home or business?: Give your address and state your emergency. The dispatcher will have several questions for you. Try to stay calm and answer all of the questions. Often the dispatcher will be notifying the appropriate emergency personnel while you are still on the phone.

8. What if I dial 9-1-1 by mistake?: Stay on the line and let the dispatcher know that you dialed in error. If you hang up without speaking to anyone, officers will be dispatched to the location to assure that everything is ok.

9. What about 9-1-1 and cell phones?: If you are using a cell phone, you will reach the jurisdiction of the cell tower that your phone is accessing. The dispatcher will not have an exact location of where you are. It is important to have an address or business name when you call so that a location can be determined.

10. Which number should I call for non-emergency situations?: The non-emergency number of the Colby Police Department is 785-460-4460.

11. I’m going out of town on vacation. What do I need to do?: Please call the non-emergency number at 785-460-4460 to have your address placed on a list for extra patrol or vacation watch.

12. Can I call with information and not give my name?: You can remain anonymous but it is much more helpful in the long run if police have your contact information in case questions arise later in an investigation.

13. How do I report a crime?: To report a crime in progress, a medical emergency, or a fire, call 911. For all other reports, call the non-emergency number line at 785-460-4460.

14. I need information about an ongoing investigation. Who do I call?: If the case is a misdemeanor, please contact the officer that handled the initial report. If the case is a felony, you may contact criminal investigations and speak with the investigator assigned to the case. If you are still unsure, contact the non-emergency line at 785-460-4460.

15. Who starts the investigation?: When a citizen calls to report a crime, an officer is usually sent to initiate the report. The responding officer conducts the initial investigation and is responsible for the collection of evidence. If the crime is serious or complex, the officer may request assistance from Investigations.

16. Are all cases actively investigated?: Unfortunately, the answer to this question is “no”. There are many cases where a crime has obviously occurred, but there is no way to identify who committed the crime and no witnesses or evidence that will help solve the crime. In this circumstance, the report is given to the investigator for review but is not otherwise investigated.

17. Will I have to go to court?: You may or may not have to go to court, depending on a number of circumstances. The City or County Attorney will be contacting you should they need your services.

18. Can I call an Officer to unlock my car when I locked my keys inside?: Only under emergency circumstances. In most instances you should contact someone who can obtain a spare set of keys for you. Otherwise, you will need to contact a locksmith or some tow companies carry equipment to gain access. The police and fire departments will assist if any emergency situation exists (small child locked in the car, extreme cold, dangerous location or conditions, etc.)

19. Are BB guns illegal in Colby?: The Uniform Public Offense code adopted by the City of Colby 10.6 states: The unlawful operation of an air gun, air rifle, bow and arrow, slingshot, BB gun or paint ball gun is the shooting, discharging or operating of any air gun, air rifle, bow and arrow, slingshot, BB gun or paint ball gun, within the city, except within the confines of a building or other structure from which the projectile cannot escape.

20. I’m having disputes with a neighbor. What can I do?: If you and your neighbor are unable to talk your problems out, you may want to contact the department’s non-emergency number at 785-460-4460 or come to the police department to discuss the situation with an officer.

21. I’m getting harassing email. Is there something I can do?: If someone is harassing you via e-mail, you can come into the police department, located at 225 N. Court and make a complaint/report, or you can contact the non-emergency line at 785-460-4460. The determination as to whether charges will be filed will be made once all of the facts are sorted out and an investigation is completed. NOTE: If you plan to file a complaint or a police report it is important that you do not delete the emails which you find harassing.

22. What should I do if I get pulled over by a patrol officer?: When safe, pull to the right side of the road and stop in a safe location. Wait for the officer to contact you. He/she will likely ask for your driver’s license, registration, and proof of insurance. If there is anything in your vehicle that could be considered a threat to the officer, let them know. Never exit the vehicle unless directed by the officer.

23. Do you register bicycles?: Yes, you may register your bicycle by bringing the bicycle down to the department at 225 N. Court. Be sure to bring the proper paperwork.

24. How do I get a copy of a police or accident report?: You need to contact the Police Records Clerk between 8:00AM and 4:30PM Monday through Friday at 785-460-4460.

25. How do I check my criminal record or background?: If there is local criminal history or records you may contact Colby Police Records at 785-460-4460. Other criminal history/records may be obtained by contacting the KBI (Kansas Bureau of Investigation) or the FBI (Federal Bureau of Investigation).